General Manager (all genders)

1 General Manager (all genders) Full timeWhat Makes a Great Five Guys General Manager (m/w/x)? * Strong leadership and people management skills * The ability to motivate, develop, and inspire a team * Excellent communication and relationship-building skills * Energy, resilience, and a hands-on approach * Confidence working in a fast-paced environment * A passion for great food, hospitality, and customer service * Commitment to supporting your team and creating a positive cultureWhat's in It for You? * Competitive salary and performance-based bonus opportunities * Real opportunities for career progression within Five Guys * Lead, develop, and inspire your own high-performing team * Ongoing leadership training and professional development * Work in a diverse and international environment * Gain exposure to best practices and collaborate with teams across different markets * A supportive culture where success is recognized and rewarded * Employee referral program You will: * Lead and develop a high-performing restaurant team, creating a positive and accountable culture * Oversee all day-to-day operations, including scheduling, workforce planning, ordering, and inventory management * Conduct performance reviews, provide regular coaching and feedback, and take disciplinary action when required * Drive sales, profitability, and operational efficiency through effective labor planning and cost management * Ensure compliance with cash-control and security procedures * Monitor inventory levels, food costs, and restaurant expenses, taking corrective action where necessary * Ensure consistent implementation of company standards, operational changes, and new initiatives across the restaurant * Review and analyze weekly, monthly, and annual financial and operational reports * Develop succession plans and identify high-potential team members for future leadership opportunities * Maintain high food quality standards and ensure exceptional guest satisfaction * Respond promptly and professionally to guest feedback and customer complaints * Ensure compliance with all food safety, health & safety, security, and company policies and procedures * Promote safe working practices and maintain a safe environment for both guests and team members * Ensure preventative maintenance programs are completed and that restaurant facilities and equipment are properly maintained * Execute company and local marketing initiatives in a timely and effective manner * Represent and promote the Five Guys brand within the local community * Drive continuous improvement in restaurant performance and identify opportunities to improve efficiency and reduce wasteWhat We're Looking For: * Bachelor's degree or equivalent professional experience * several years of leadership experience in hospitality, food service, retail, or a similar fast-paced environment * Proven experience leading, developing, and motivating teams while delivering exceptional customer service * Excellent written and verbal communication skills in both German and English * Strong business and financial acumen, with the ability to understand and interpret key performance metrics and financial reports * Strong problem-solving, decision-making, and organizational skills * Ability to adapt quickly and remain effective in a fast-paced environment * Confident using Microsoft Office (Word, Excel, PowerPoint), email, and other business systems * Experience managing and developing teams across multiple levels, including Crew Members, Team Leaders, and Shift Managers * A hands-on leadership style with a passion for hospitality and creating great guest experiencesCompensationThe minimum gross annual salary for this position is €47,500 based on full-time employment (40 hours per week). Depending on qualifications, experience, and skills, a higher salary may be offered.APPLICATION:Please apply ONLY by e-mail to Mr. O'Connor at [email protected]We look f...