Program Manager: Context Engineer

About Dynatrace
Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make... 1 Program Manager: Context Engineer Your role at Dynatrace
Self-Service Knowledge is part of Dynatrace's Strategic Product Communication solution, transforming knowledge into strategic, product-aligned assets that enable customers and teams to learn and solve problems independently, at scale.

As a Senior Context Engineer (Program Manager), you will play a key role in Dynatrace's AI-first operating model. This is a new and evolving role, focused on designing and continuously improving the context layer that powers AI-driven content systems, self-service knowledge, and internal platforms.

Working at the intersection of AI systems, technical documentation, and program execution, you ensure high-quality technical context can be reliably consumed by AI and scaled across teams. In close collaboration with senior technical leadership and stakeholders across Product, Engineering, and Documentation, you translate strategic goals into structured, executable outcomes.



* Responsible for building, managing, and maintaining the context layer for AI content systems.
* Ensures alignment and effective collaboration from strategy through to execution, helping to achieve the goals set for Self-Service Knowledge.
* Fosters planning and breaking down the "What" we want to solve into "How" to we need solve it.
* Actively tracks and reports on execution progress.
* Continuously optimizing, refining, and aligning processes related to value delivery.
* Empowers Product Managers, Information Developers, and more.
* Proactively identifies and escalates blockers.
* Analyzes and assess program risks and issues and makes corrective measures.
* Curates and enriches metadata across data assets, resolving semantic conflicts, and packaging context into formats that AI agents can use.
* Connects stakeholders to ensure strategic implementation and completion of core roadmap items.
* Shapes and implements guidelines and goals for technical writing across teams and channels.
* Advocates for technical writing and documentation best practices throughout the company ensures self-service knowledge and technical content are prioritized and valued.
* Coordinates efforts to improve content strategy, architecture, and documentation standards to ensure consistency and usability - all with an AI-first approach.

Benefits and work-life perks
We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding.

* Mental health support
* Wellness Days
* Flexibility
* Employee Stock Purchase Plan
* Learn & develop
* Volunteering day
* Regular team events
* International vibe

Compensation and Rewards
* We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
* Due to legal reasons, we are obliged to list a salary range for this position, which is € 74,000 up to € 92,000 gross per year based on full-time employment (38.5 h/week). We've listed the salary range for transparency, but if your experience and skills bring unique value, we'd still love to hear from you-please apply even if you're outside the range.

https://www.dynatrace.com/careers/jobs/1380013700/ Das Mindestentgelt inklusive Überzahlung für die Stelle als Program Manager: Context Engineer beträgt 92.000,00 EUR brutto pro Jahr auf Basis Vollzeitbeschäftigung.